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It's been known for years that usability testing can dramatically improve products. But with a typical price tag of ,000 to ,000 for a usability consultant to conduct each round of tests, it rarely happens.
In this how-to companion to Don't Make Me Think: A Common Sense Approach to Web Usability, Steve Krug spells out a streamlined approach to usability testing that anyone can easily apply to their own Web site, application, or other product. (As he said in Don't Make Me Think, "It
