Learn to communicate best when it matters most; 16 exclusive videos demonstrating crucial conversation techniques show you how!
The classic guide to conversing in high-impact situations, Crucial Conversations helps you get constructive results when emotions run high and opinions vary, in the workplace and beyond. It explains how to: Transform negative feelings into powerful dialog Make it safe to talk about almost anything Be persuasive, not abrasive Improve professional and personal relati . CLICK HERE TO DOWNLOAD THIS BOOK FOR FREE